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Regulatory Information

Information Statement

This document is designed to ensure that our customers have all pertinent information about our business from the outset, and forms part of our commitment of Treating Customers Fairly.

We will charge a Vehicle Sourcing/Documentation Fee, which is normally £500 + VAT for our services. Any charges will be clearly stipulated within the quotation. The Vehicle Sourcing Fee represent the costs incurred by Voozo Dealer Limited for processing the agreement. This fee is payable by debit or credit card, PayPal or by BACs payment, and is taken once finance approval has been received, along with all relevant paperwork signed by yourself instructing us to place an order on your behalf.

Cancellation

In the event of cancellation, we will charge a cancellation fee to cover administration charges as set out in our Terms & Conditions of £250 + VAT. In the event of cancellation by the customer, the cancellation fee would be payable by debit or credit car, PayPal or by BACS payment.

Supplying dealerships may also charge a cancellation fee on the vehicle.

Initial Disclosure Document

The Financial Conduct Authority (FCA) is the independent regulator of financial services. The FCA require us to provide you with an Initial Disclosure Document to help you decide if our services are right for you. This document provides information about Voozo Dealer Limited, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complain, and details about the Financial Services Compensation Scheme.

Who Are VoozoDealer?

Voozo Dealer Limited is registered in England & Wales with Companies House under Company Registration Number: 9198468.

Voozo Dealer’s goal is to make the new car sourcing experience for consumers more interactive and convenient, while leveraging our company’s ingrained “dynamic and revolutionary thinking” approach to constantly strive for improvement in everything we do, from making the tea, to ordering new vehicles.

Voozo Dealer Limited is credit broker and not a lender. We are authorised and regulated by the Financial Conduct Authority. We provide motor vehicle finance brokerage services to customers via a third party finance partner on a lease agreement.

Our registered address is Unit 3 Pool Street, Wolverhampton, West Midlands, WV2 4HN. Our Financial Conduct Authority (FCA) Firm Reference Number is FRN706461. You can verify our status on the Financial Services Register by visiting the FCA’s website at www.fca.org.uk or by contacting the contact centre on 0300 500 8082.

FCA Registration Number:FRN706461
BVRLA Membership Number:2257
ICO Data Protection Number:ZA 165850

Voozo Dealer Limited is a Credit Broker and Not a Lender

Services Provided By VoozoDealer

VoozoDealer shall provide you with either general information regarding the finance products, or comparable details of firms most appropriate to your lending or purchase requirements.

Whilst appraising your individual requirements, we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify & understand your requirements. it is important that you provide us with honest, accurate and relevant information so that we can try to match you with the most suitable product.

Products Used by VoozoDealer

As a Financial Conduct Authority regulated credit broker, we may introduce you to a range of finance providers who may be able to help you finance your vehicle and provide other products/services, such as vehicle maintenance and servicing packages.

We will only offer products from a carefully selected panel of finance providers. We will not refer you outside of this panel. You can ask us for a list of the suppliers who provide our finance and insurance products. All the products we offer are optional.

We may receive a fee for introducing you to one of our many lenders who assists with your agreement.

Charges for Using Our Services

Voozo Dealer Limited charge a Vehicle Sourcing Fee of £500 + VAT for our services. The Vehicle Sourcing Fee represents the costs incurred by Voozo Dealer Limited for processing the lease agreement. This Vehicle Sourcing Fee is payable by debit or credit card, PayPal or by BACs payment and is taken once the finance approval has been received, along with all relevant paperwork signed by your self instructing us to place an order on your behalf. 

Regulatory Body - The Financial Conduct Authority

Voozo Dealer Limited is authorised and regulated by the Financial Conduct Authority.

Our registered address is Unit 3 Pool Street, Wolverhampton, West Midlands, WV2 4HN. Our Financial Conduct Authority (FCA) Firm Reference Number is FRN706461. You can verify our status on the Financial Services Register by visiting the FCA’s website at www.fca.org.uk or by contacting the contact centre on 0300 500 8082.

Please be advised that certain services offered by Voozo Dealer Limited are not regulated by the Financial Conduct Authority. However, the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.